Privacy Policy

Introduction

Imogenix, Inc. ("we," "us," or "our") operates Coach Cards (mycoachcards.com), a web-based application for creating and managing quarterback armband play cards. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Coach Cards, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

We collect the following information when you register and use the Service:

• Email Address: Required for account creation, authentication, and communication
• Name: Optional, may be provided through OAuth authentication providers

1.2 User-Generated Content

We store the content you create using the Service, including:

• Football plays (names, abbreviations, tags)
• Play card configurations and layouts
• Team information and card labels

1.3 Payment Information

Payment processing is handled by Stripe, Inc. We do not store or have access to your full credit card information. Stripe collects and processes payment information in accordance with their privacy policy. We receive only:

• Stripe customer ID (for linking your account to payments)
• Subscription status and billing period
• Last 4 digits of credit card (from Stripe for display purposes)

1.4 Automatically Collected Information

When you access the Service, we automatically collect:

• Usage Data: Pages visited, features used, export counts, timestamps
• Device Information: Browser type, operating system, IP address
• Authentication Tokens: Session tokens for maintaining your logged-in state

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: Enable account creation, authentication, and access to features
• Process Payments: Manage subscriptions, billing, and payment processing through Stripe
• Store Your Content: Save and retrieve your play cards and plays across devices
• Send Notifications: Email you about account activity, subscription status, and service updates
• Improve the Service: Analyze usage patterns to enhance features and fix bugs
• Enforce Terms: Monitor compliance with our Terms of Service and prevent abuse
• Legal Compliance: Comply with legal obligations and respond to lawful requests

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share information only in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who assist in operating the Service:

• Stripe, Inc.: Payment processing and subscription management
• Hosting Providers: Database and application hosting services
• Authentication Providers: OAuth providers (Google, etc.) for account login

These providers are contractually obligated to protect your information and use it only for providing services to us.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal process (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activity

3.3 Business Transfers

If Imogenix, Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email of any such change.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted to and from the Service uses SSL/TLS encryption
• Secure Storage: Data is stored in secure, access-controlled databases
• Authentication: Password-based and OAuth authentication with secure session management
• Access Controls: Limited employee access to user data on a need-to-know basis
• Regular Backups: Automated backups to prevent data loss

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service:

• Account Data: Retained while your account is active
• Content: Your plays and cards are retained as long as you maintain an account
• After Deletion: Account data may be retained for up to 30 days after account deletion, then permanently deleted unless required for legal compliance
• Payment Records: Billing records retained for 7 years as required by tax law

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time by logging into the Service.

6.2 Data Export

You can export your play cards and plays to PDF format at any time through the Service.

6.3 Account Deletion

You may request account deletion by contacting us at support@imogenix.com. Upon deletion, we will remove your account and associated data within 30 days, except where retention is required by law.

6.4 Marketing Communications

We do not send marketing emails. You will only receive transactional emails related to your account (e.g., subscription confirmations, password resets).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your session and improve the Service:

• Essential Cookies: Required for authentication and session management
• Functional Cookies: Remember your preferences and settings

We do not use third-party advertising cookies or tracking pixels. You can disable cookies in your browser settings, but this may affect your ability to use the Service.

8. Third-Party Links

The Service may contain links to third-party websites (e.g., Stripe payment pages, OAuth providers). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information we collect, use, and share
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information, so no opt-out is necessary
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at support@imogenix.com. We will respond within 45 days.

11. International Users

The Service is operated in the United States and is intended for users located in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction. By using the Service, you consent to this transfer.

12. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you via email within 72 hours of discovering the breach, as required by applicable law. The notification will include the nature of the breach, affected information, and steps we are taking to address it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: